Privacy Statement

Thank you for viewing our privacy policy.

We take security seriously. And, while we continue providing you convenient new methods by which to access your account, we realize there are a number of precautions we must take to safeguard the information you are transmitting. Transmissions between your PC and our Internet banking system (Home Branch), for example, are encrypted so that information you enter can only be deciphered by Sunrise Family Credit Union.

Visitors to Sunrise Family Credit Union will remain anonymous. We do not collect personal identifying information about visitors to our site.

Our servers collect standard non-identifying information about visits to our site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage.

At Sunrise Family Credit Union, we know that security is important to our membership. Because of this, we would like to advise you of steps that we take, and that you should take, to ensure that your on-line banking experience using Home Branch is safe and enjoyable.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other Identifying documents.

Email

If you have provided identifying information via e-mail (e.g., name and address), the information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties.

Browser

We strongly encourage the use of browsers that support 128-bit encryption. This is presently the strongest browser encryption level that is provided by both Microsoft (www.microsoft.com) and Netscape (www.netscape.com). The use of these browsers serves to further ensure that your data is safe from interception.

Passwords

You should never share your password with anyone. If you do, you will be held responsible for any transactions conducted on your account, whether you asked the person to initiate the transaction or not.

Applications

Information we receive via online applications is secure and requires industry standard Secure Socket Layer (SSL) encrypted browsers. Protecting your privacy is an ongoing process. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

Third Party Service Providers

In order for us to conduct our operations, we sometimes need to share information with our service providers. The credit union’s online service providers include: Virtual Financial, Metavente, and Credit Union Online Organizational Link. These service providers act on our behalf and agreed in writing to keep the information we provide to them confidential.

Sunrise Family Credit Union is committed to protecting your privacy.

If you believe that Sunrise Family Credit Union has not complied with this Privacy Policy, comments should be directed to: info@sunrisefamilycu.org.